How to Contact ITBros Support
If you need help with your services, ITBros offers multiple ways to get in touch with our support team. Below are the best ways to reach us:
1. Live Chat (Fastest Response)
- Visit our website: itbros.gg and wait a few seconds.
- Click on the Live Chat option in the bottom right corner.
- A support agent will assist you in real time.
🔹 Alternative Live Chat Option:
- Go to chat.itbros.gg.
- Click the Chat button in the middle of the screen to start a conversation.
💡 Pro Tip: This option is also included in our support email signature for quick access!
2. Email Support
- Send your inquiries to support@itbros.gg
- Ideal for non-urgent requests, technical issues, or service-related questions.
- Our team will respond as soon as possible.
3. Phone Support (Available Monday - Friday, 8 AM - 5 PM EST)
- Call us at (919) 907-2599
- Speak directly with a support representative during business hours.
- Best for urgent issues that require immediate assistance.
4. Support Portal (Track Tickets & Get Help)
- Access our dedicated support portal at: support.itbros.gg
- Submit and track support tickets for technical assistance.
- View past support history and resolutions.
ITBros Support endpoint options (Only if you have the ITB Agent on your PC)
5. Quick Tickets (Quick & Easy!)
- Pinned on your task bar and a shortcut on your desktop is ITBros Support Quick Tickets! It collects all the information for you and send it to us!Â
- Desktop shortcut:
- Taskbar: Â
- One click! Easy ticket made and sent in for support!
6. Taskbar Tray
If you have any questions, feel free to reach out using any of the methods above. We’re here to help! 🚀